Privacy policy

WHO WE ARE

"We", "us" or "our" means Olive Operations, having its registered office at 46117 Bétera, Spain and corporate number Y2265211R. We will be considered as the data controller with respect to the personal data that we collect in the context of your use of our website.

The sole purpose of this privacy policy is to provide you with information relating to the processing of personal data within the framework of our website. For our privacy practices in relation to our services we refer to the agreement you have concluded with us or the contact person as indicated below.

Our website, (https://oliveoperations.com), is owned and operated by Olive Operations. For further information, please refer to article 5 of this Privacy Policy.

Your privacy is important to us. That is why we have developed this privacy policy to provide you with more information regarding the collection, communication, transfer and use ("processing") of the personal data you share with us, as well as to provide you with more information regarding your rights. We therefore ask you to read this privacy policy.

If you have any questions, comments or complaints regarding this Privacy Policy or the processing of your personal data or if you wish to make a request in accordance with article 4, please contact us by e-mail: els@oliveoperations.com,

This Privacy Policy was last updated on (27.03.2020).

2. HOW WE USE AND COLLECT YOUR PERSONAL DATA

Personal data is defined as any information about an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to identify a natural person either directly or indirectly.

The personal data we collect is collected for the following purposes:

1. If you use the contact form on our website, we will use your personal data in order to respond to your request, either by e-mail or by telephone. Your e-mail address will also be included in our database for sending our newsletter and providing information about events, seminars, etc.

2. We process your personal data for the purpose of supporting the website and improving your user experience. This purpose extends to monitoring the safety, availability, (performance), power, and health of our website.

3. We process your personal data in order to enforce or comply with the rights granted under applicable law (such as defending against legal claims) if necessary. We may also use your personal data to fulfil our obligations under applicable law.

We collect the following categories of personal data:

1. Contact details: If you use the contact form, you will be asked to provide the following information: name, e-mail address, telephone number, place of employment. This is information provided directly by you.

2. Usage information: We process personal data relating to your use of our website: IP address, device ID and type, referral source, language settings, browser type, operating system, geographical location, duration of visit, page visited, or information regarding the timing, frequency and pattern of your visit. This information may be aggregated and may help us collect useful information regarding the use of the website. In the event that such usage information is anonymized (and therefore not traceable to you as a natural person), then such information is not covered by this Privacy Policy. This information is automatically collected through your use of the website.

The legal grounds for the use of your personal information are:

1. Contractual ground: the processing is necessary for the execution of the agreements made in the employment contract.

2. Consent. We have received this unambiguous and explicit consent. You have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that took place prior to the withdrawal of your consent.

3. Legitimate interest: the processing is necessary for the protection of the legitimate interests, i.e. to support our website and improve its user-friendliness.

Your personal data will only be used for the purposes set out in article 2.2.

3. KEEPING TRACK OF YOUR PERSONAL DATA AND REMOVAL

Your personal data will not be kept longer than necessary for a specific purpose and will be kept for a maximum of 1 year. Unless a longer period is necessary to achieve the purposes for which they were collected. In the event of a longer period, we will always ask for your permission.

If you withdraw your consent or if you oppose the processing of personal data, and such opposition is withheld, we will remove your personal data. However, we will keep the personal data necessary to respect your preference for the future.

We are, however, entitled to keep your personal data if this is necessary to comply with our legal obligations, to bring a legal claim or to defend ourselves against such a claim or for reasons of proof.

4. YOUR RIGHTS AS AN INDIVIDUAL

This article contains an overview of your most important rights in accordance with the applicable personal data protection legislation. We have tried to summarise them for you in a clear and legible way.

If you wish to exercise any of your rights, please send us a written request in accordance with Article 1 of this Privacy Policy. We will try to respond to your request without unreasonable delay, but in any case within a period of one month after receipt of your request. If we are unable to respond within the aforementioned period of one month and wish to extend the period, or if we will not comply with your request, we will notify you.

Right of inspection

In the event that we process your personal data, you have the right to access your personal data as well as certain additional information as described in this Privacy Policy.

You have the right to receive from us a copy of your personal data in our possession, provided that this does not adversely affect the rights and freedoms of others. The first copy will be provided to you free of charge, but we reserve the right to charge a reasonable fee if you request more than one copy.

Right of improvement

If the personal information we hold about you is incorrect or incomplete, you have the right to request us to correct this information, or to request us to complete it - taking into account the purposes of the processing.

Right of data erase/forgetfulness

If one of the following applies, you have the right - without unreasonable delay - to obtain the deletion of your personal data:

1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

2. You withdraw your consent on which the processing is based, and there is no other legal basis for processing your personal data;

3. Your personal data has been processed unlawfully;

4. The deletion of your personal data is necessary in order to comply with EU law or Spanish law;

There are certain exclusions to the right of deletion. These exclusions include where processing is necessary,

1. For the exercise of the right to freedom of expression and information;

2. For reasons of public interest in the field of public health;

3. For archiving in the public interest, or for statistical purposes;

4. For compliance with a legal obligation; or,

5. For the institution, exercise or substantiation of legal claims.

Right to restrict processing

You have the right to obtain the limitation of the processing of your personal data (which means that the personal data may only be stored by us and may only be used for limited purposes), if one of the following applies:

1. You contest the accuracy of the personal data, for a period of time that allows us to verify the accuracy of the personal data;

2. The processing is unlawful and you oppose the erasure of the personal data and request instead that their use be restricted;

3. We no longer need your personal data for processing purposes, but you need them for the institution, exercise or substantiation of a legal claim; or,

4. You have objected to the processing, pending the answer to the question of whether our justified grounds outweigh yours.

In addition to our right to store your personal data, we can still process them, but only:

1. With your permission;

2. For instituting, exercising or defending legal proceedings;

3. To protect the rights of another natural or legal person; or,

4. For reasons of public interest.

You will be informed before we lift the restriction on the processing of your personal data.

Right to transferability of your personal data / data portability.

If the processing of your personal data is based on your consent, and the processing is carried out via automated processes, you have the right to receive your personal data in a structured, common and machine-readable form. However, this right does not apply to the extent that it would prejudice the rights and freedoms of others.

You also have the right, if this is technically possible, to have your personal data forwarded directly by us to another company.

Right of objection.

You have the right to object at any time - for reasons related to your specific situation - to the processing of your personal data, but only to the extent that the legal basis for the processing is that the processing is necessary for:

1. The performance of a task in the public interest or in the exercise of public authority vested in us;

2. The representation of our legitimate interests or those of a third party.

If you object to the processing of your personal data, we will no longer process your personal data, unless we can demonstrate a legitimate interest in the processing that outweighs your interests or fundamental rights and freedoms.

If your personal data are processed for the purpose of direct marketing, regardless of whether it is initial or further processing, you have the right to object to this processing at any time and free of charge, including in the case of profiling insofar as it relates to direct marketing. If you object, we will stop processing your personal data for this purpose.

Right to complain to a supervisory authority.

If you believe that the processing of your personal data carried out by us violates data protection legislation, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU Member State of your habitual residence, of the place where you work or of the place where the alleged breach took place. In Belgium, you can file a complaint with the Agencia Española de Protección de Datos AEPD, C/. Jorge Juan 6, 28001 Madrid, www.aepd.es.

5. DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

In order to provide our website, we work with service providers to process and store your personal data. We use the following service providers:

1. Hubspot

2. If agreed a third party who has access to the website dashboard

3. If contractually agreed under the name SEA we work together with Google adwords

If you are a customer of ours, we may disclose your personal information to suppliers with whom we have contracted to provide services to you. If you are a supplier to us, we may disclose your personal information to our customers in order to contact you.

It may be that providing access to your data is necessary for legal purposes. In such a case we will be obliged to comply with this. We may also provide your personal data if this is necessary to protect the vital interests of another natural person.

We do not provide personal data to third parties without prior agreement. Our website uses social media plug-ins that allow you to link to our social media channels or enable you to share content on your social media channels. These social media channels are Facebook, Instagram, LinkedIn, Twitter.

If you click on such a link, the aforementioned social media partners may collect personal data, such as personal information about your profile.

We do not guarantee how these social media partners use your personal data. In such a case, they will act as controllers. For your information, we list below the relevant links (however, these may change from time to time):

1. Facebook: http://facebook.com/about/privacy;

2. Instagram: https://help.instagram.com/155833707900388;

3. LinkedIn: http://linkedin.com/legal/privacy-policy;

4. Twitter: http://twitter.com/privacy;

5. Hubspot: https://legal.hubspot.com/privacy-policy

6. TRANSFER OF PERSONAL DATA

There is no transfer of personal data outside the European Economic Area.

We ensure that any transfer of personal data to a third country will take place in accordance with the necessary guarantees.

You agree to the transfer of personal data to a third country.

7. COOKIES

Our website does not use cookies.

8. CHANGES TO THE PRIVACY POLICY

From time to time we may make changes to this privacy policy. The most recent version of the privacy policy can always be consulted on the website.